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Monash Public Library Service

Data Collection & Disclosure

Unless you specifically provide us with your details, we will not ask for or collect any sensitive information about you (such as gender, marital status, age, race or health information) unless it is necessary to meet legal, public interest or statistical requirements related to and required to complete the transaction you have requested. Provision of this information (except where it is a legal requirement) is completely at your discretion, and you may decide to not provide it to us.

When you provide the Library with your personal information, this will be held strictly in accordance with this Privacy Statement. We will inform you when and for what purpose we will be collecting personal information and how the information will be used, and will clearly indicate what information is necessary to access the Departments products and services including transactions.

If your information is no longer needed by us, we will take all reasonable steps to permanently remove personal identification from the information collected about you.

The Library may automatically record other information as well. This information is used to improve the structure and performance of this web site in order to provide you with better services. Whenever a page is requested from our web server, we record the time, date and URL of the request, along with information on the browser software that is being used.

The web site contains links to other sites. The Library takes no responsibility for the content or privacy practices of these sites.

There are instances where we collect statistics using software techniques such as web server log file analysis, clickstream data, cookies and web beacons. Such statistics may qualify as personal information under the Australian Privacy Act 1988. However, these statistics are not used to identify individual users of this website.

This website at times uses Matomo Analytics, a web analytics service provided by Matomo.org. Matomo Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. Authorised staff use reports provided by Matomo Analytics solely for the purposes of analysing and reporting on the effectiveness of the website to improve its usefulness and service. Staff who operate the website, or have access to any user information related to it, are subject to the Australian Privacy Act 1988.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can change your web browser settings to disable cookies. Please see your browser's "help" facility for instructions on disabling cookies. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data disclosure


We will not use your personal information or data for a purpose other than the purposes for which you supplied it, and will not disclose it to any other person or organisation unless:

the information is necessary to conduct a transaction between you and that person or organisation and that transaction has been requested by you; or we are required by law to do so; or there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or you have given us consent to do so.

In that event, all information will be handled in line with the information privacy principles as specified above.

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